Cancellation and Refund Policy

Last updated: May 21, 2026

📅 Monthly Plans

7-Day Refund Window

If you cancel within 7 days of your initial subscription purchase, you are eligible for a full refund to your original payment method. To request a refund, contact support with your order details.

After 7 Days: No Refund

Cancellations after 7 days are non-refundable. Your subscription will remain active until the end of your current billing cycle. You will not be charged for the next billing cycle.

Access Until Billing Date

You will retain full access to your subscription benefits until the end of your current billing cycle, even after cancellation.

📆 Annual Plans

30-Day Refund Window

If you cancel within 30 days of your annual subscription purchase, you are eligible for a full refund to your original payment method. To request a refund, contact support with your order details.

After 30 Days: No Refund

Cancellations after 30 days are non-refundable. Your subscription will remain active until the end of your annual billing cycle. You will not be charged when your annual subscription renews.

Access Until Anniversary Date

You will retain full access to your subscription benefits for the entirety of your annual billing cycle, even if you cancel after the 30-day window.

⬇️ Downgrade Policy

You can downgrade to a lower tier at any time. The change will take effect on your next billing cycle. No refund is issued for the difference between tiers during the current billing period.

Example:

If you downgrade from VIP ($97/month) to Pro ($29/month) on day 15 of your cycle, you'll finish the current month at the VIP rate. Starting next month, you'll be charged at the Pro rate.

🛡️ Exceptions and Special Circumstances

In rare cases, we may issue refunds outside the stated windows for the following reasons:

Billing Error: Duplicate charges, incorrect amount, or failed billing system error
Service Failure: Extended platform outage, critical feature unavailability, or significant service degradation

Requesting an Exception:

Email support@gigsforbaddies.com with detailed documentation of the issue. Exceptions are reviewed on a case-by-case basis and must be requested within 60 days of the charge.

💳 Refund Processing

All approved refunds are processed through Wix Payments (primary) or Stripe (if applicable) back to your original payment method.

Processing Time: Refunds typically appear in your account within 3-5 business days, depending on your financial institution.

No Manual Workarounds: Refunds can only be issued through the payment gateway. No exceptions for refunds via wire transfer, check, or other methods.

💬 Questions?

For questions about cancellations, refunds, or this policy, contact our support team:

support@gigsforbaddies.com

Response time: Within 24 business hours